About Us

Last updated: June 22, 2026

Our Brand Story

Mopran is a localized American e-commerce retail brand founded and operated in Rochester, New York, United States. Our core mission is to supply cost-effective, quality-inspected daily and lifestyle merchandise to consumers across the United States, building a transparent, secure and hassle-free shopping ecosystem for every American customer.
We fully understand common pain points of U.S. online shopping: hidden checkout charges, complicated after-sales rules, slow customer service response and unstable product quality. Since establishment, Mopran adheres to fully transparent pricing, standardized local U.S. after-sales service, domestic warehouse shipment and dedicated one-on-one manual customer support to simplify every shopping link for users.

Our Core Values

  1. Transparent Consumption: All shipping fees, sales tax and service charges are clearly displayed at checkout with no hidden arbitrary costs
  2. Local U.S. After-Sales Support: Rochester-based customer service team with accessible phone and email channels, backed by official 30-day hassle-free return policy
  3. Strict Quality Inspection: Every batch of goods undergoes appearance and function testing before outbound delivery
  4. Secure Transaction Environment: Full-site SSL encryption, official Shopify payment gateway, fully compliant with U.S. federal privacy laws

Warehouse & Daily Operation

We cooperate with domestic U.S. warehouses and mainstream carriers USPS, UPS, FedEx to provide fast delivery covering all 50 states, D.C. and military addresses. Our daily operation, order auditing, quality inspection and after-sales management team is stationed at our Rochester, New York registered business address.

Official Contact Information

Brand Name: Mopran

Business Address: 38 Scio Street, City of Rochester, New York 14604, United States

Service Phone: +1 2126856453

Service Email: hello@mopran.shop

Service Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
Thank you for choosing Mopran. We provide sincere service to every customer in the United States.